Understand how users behave on your site, what they need, and how they feel, fast. The slow, manual days of collating data and feedback are over. Hotjar is an intuitive, visual way to discover, consolidate, and communicate user needs.
📹 Session Recordings
💬 Feedback widget
Hotjar is a product experience insights tool that gives you behavior analytics and feedback data to help you empathize with and understand your customers through tools like Heatmaps, Session Recordings, Surveys, and a Feedback widget.
Hotjar complements the data and insights you get from traditional product and web analytics tools like Google Analytics or Mixpanel. It’s an industry-leading and easy-to-use service that combines product experience insights, user behavior analysis, and customer feedback to help you connect the dots between what's happening on your site, and why it happens.
Heatmaps show you an aggregate of user behavior on individual site pages: where do your users click and scroll? What are they interested in? Do they see the most important elements of the page, and interact with them?
Recordings let you watch anonymized user sessions across your website, so you can see where individual users get stuck, rage click, u-turn, and eventually abandon your page.
On-page Surveys are little popups that let you ask a quick question, in the moment, to your users.
Feedback is an expandable widget on the side of your web page that lets users share their hate-to-love feedback about the page itself.Numbers tell you what’s happening. Hotjar’s visual insights tell you why. So you can make the changes that matter.