Feedback is not a loop. It’s a knot. Userback untangles it by putting the user back in the center of product development.
💬 In App Feedback
✍️ Screen Annotation
📸 Video Recording
📺 Session Replay
📊 User Insights
📩 Feedback Portal
Feedback is hard to keep track of. It’s time-consuming. The evidence to prioritise valuable features is either scattered or guesswork, and so we see the common theme of products diverging from the value users really want.
Userback have seen product managers and agencies struggle with this feedback knot, and were convinced there had to be a better way.
Userback have created a simple yet powerful way to collect and manage feedback for all your software products and web apps in one place. A place where your customers can be part of your product journey, and where you have the evidence to build value, not simply features for features’ sake.
Userback truly believe that through visual feedback and the ability to articulate ideas or problems with the right context, you can build better products and solutions for your customers. You can be a product hero.