Vitally

is a new era for customer success productivity.
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Tech Stacks
4
stacks
Lightning bolt integrations
integrations
is a new era for customer success productivity.
star filled
Tech Stacks
4
stacks
Lightning bolt integrations
integrations
Pricing
$
169
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Freemium
*starting price per month after freemium (if offered) in USD

What is

Vitally

?

The first platform designed specifically for today's Customer Success team. Operate with unparalleled efficiency, improve NRR, deliver best-in-class customer experiences, and get more work done.
Vitally
Pricing
$
169
checkbox
Freemium
*starting price per month after freemium (if offered) in USD
Integrations
Learning curve
Has a steeper learning curve. Remember, it wouldn’t be here if it was impossible or not worth your time.
Vitally
Core features

✅ Project Management

😷 Customer Health

🤖 Automation

📊 Reporting & Analytics

📝 NPS Surveys & Analytics

🌀 Customer 360°

✅ Project Management

😷 Customer Health

🤖 Automation

📊 Reporting & Analytics

📝 NPS Surveys & Analytics

🌀 Customer 360°

More info

The Rundown

Strikingly simple, strikingly powerful

Don't compromise between power and ease-of-use. Get your team up and running quickly with plug-and-play integrations and project templates, then create bespoke customer experiences with customization and automation that scales.

Real-time visibility into your book of business

Vitally unifies customer data across your tech stack so you can proactively identify trends and leverage insights for a world-class customer experience. Think CRM, product analytics, support tickets, emails, NPS, and revenue data—all in one tab.

Unlock next-level customer insights

From QBRs and onboardings to renewals and day-to-day troubleshooting, our proprietary health scoring model and Account 360 profiles will set your team up for success in any situation.

White-glove experiences at scale

Save time, standardize operations, and master one-to-many Customer Success with automated Playbooks that cover everything from internal workflows to external customer communications.

Hit more milestones with Projects

Expertly manage and collaborate on mission-critical initiatives throughout the customer lifecycle with Projects.

More visibility, more Customer Success wins

From project management and tasks to account health and revenue—and everything in-between—enhance visibility and maximize your team’s performance with actionable reports and dashboards.

Easily integrate without interruption

Sync customer data from tools across your tech stack in a matter of minutes—without tapping in engineering, operations, or IT for assistance.

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Stacks with
Vitally
Check out how this tool is used by other teams and in our curated stacks.
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Vitally

Alternatives

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